Oktko FAQ – All Your Questions Answered Here

No, only one account is allowed per person. Creating multiple accounts may result in all accounts being suspended and balances being forfeited. Our Terms & Conditions here.

Account verification is done for your security. It confirms that the account truly belongs to you. Verified accounts have higher withdrawal limits and access to exclusive offers.

On the login page and click the "Forgot Password" link. Enter your registered email or mobile number. A reset link or OTP will be sent to you. Use it to set a new password. The whole process takes under 5 minutes.

To close your account, please contact our support team support@oktko.bet. Please withdraw your balance before closing your account. For responsible gaming information, visit our Responsible Gaming View page.

oktko currently supports deposits via the following methods:

• bKash – Most popular, instant
• Nagad – Fast & Easy
• Rocket – Dutch-Bangla Bank Mobile Banking
• USDT (TRC20/ERC20) – Crypto Deposit

All deposits are instant across all methods, with no hidden charges.

The minimum deposit at oktko is just ৳300, applicable across all mobile banking methods in Bangladesh. Minimum limits for crypto deposits may differ. There is no maximum deposit limit.

Withdrawals to bKash, Nagad, or Rocket are usually processed within 15 minutes of your request. During peak hours, it may take up to 1 hour. USDT withdrawals may take 30–60 minutes due to blockchain confirmation.

The minimum withdrawal is ৳500. Your account must be verified and all bonus wagering requirements must be met before withdrawing. There are no withdrawal fees.

If a deposit fails, wait 5–10 minutes first. If the amount was deducted but hasn't appeared in your account, contact support with your transaction ID support@oktko.bet. We'll have it resolved within 24 hours.

Registration Once you've registered and made your first deposit, a 100% welcome bonus is automatically credited to your account. For example, deposit ৳1000 and get ৳1000 in bonus funds — giving you ৳2000 to start betting with.

Free bets let you place bets without spending your own money. If your free bet wins, you receive the winnings minus the original stake amount. Free bets are typically valid for 7 days and expire automatically after that.

Every week, a cashback percentage is applied to your previous week's net losses. The cashback is credited to your account every Monday, and the rate depends on your loyalty tier.

Yes, oktko has a referral program. When someone registers using your referral link and makes their first deposit, you earn a bonus. The bonus amount depends on the active promotion.

oktko offers betting on more than 30 sports, including cricket, football, badminton, tennis, basketball, volleyball, e-sports, and much more. For the full list, On the Sports page here.

Live betting means placing bets in real time while a match is in progress. Odds change by the second and you can place new bets at any point — making it far more exciting than pre-match betting. Betting Tips will give you an edge in live betting.

The minimum bet is ৳50 in most markets. Some special events or markets may have different minimums. Maximum bet limits vary by event and market.

Yes, if an event is cancelled or a match is abandoned for any reason, the full stake is refunded to your account. Refunds are generally processed within 24 hours.

Yes, oktko uses industry-standard SSL encryption to keep all your data secure. Your personal information is never shared with third parties. For more details, please review our Privacy Policy Read.

After logging in, go to your profile settings and enable 2FA under the "Security" section. From then on, a one-time OTP will be sent to your mobile every time you log in, adding an extra layer of protection to your account.

Change your password immediately and support@oktko.bet. You can also request a temporary account lock. oktko will never ask for your password or OTP via email or SMS.

Our Download Page to get both Android and iOS versions. The APK file can be downloaded and installed directly. If you run into any issues, a detailed guide is available on the Download Page.

Yes, app users get push notifications, quick login (fingerprint/face unlock), app-exclusive offers, and a smoother overall betting experience. The app also loads much faster than the website.

When a new update is available, you'll get an automatic notification when you open the app. On Android, Download Page to download and install the latest APK. On iOS, update via the App Store. Some features may not work correctly on older versions.

Three ways to get in touch with us:

• Live Chat: Available 24/7 on website and app
• Email: support@oktko.bet – Response within 24 hours
• FAQ: Find answers to over 50 questions right on this page

Yes, oktko's support team operates entirely in Bangla. All our support agents are fluent in Bangla, because we built this platform with Bangladeshi players in mind.

For any complaints, support@oktko.bet. Include the details of your complaint, the date, and any relevant screenshots to help us resolve it faster. We take all complaints seriously.