Data Protection

Oktko Privacy Policy – Your Data is Completely Safe

Your trust is our greatest asset. This page clearly explains how the oktko platform collects, stores, and protects your personal information — with full transparency.

6 Core Principles for Your Privacy

Oktko's privacy policy is built on these six core principles

Encrypted Data Storage
All your personal and financial information is protected via SSL/TLS encryption. No third party can access your data.
Data Not for Sale
oktko never sells your personal data to third parties. Your information is used solely for service improvement and security purposes.
Your Controls
You can view, update, or delete your information at any time. You have full control over your data.
Transparent Cookie Policy
We use only necessary cookies. You are kept fully informed about what each cookie is used for.
Designated Retention Period
Your data is never retained beyond what is necessary. After account closure, data is automatically deleted once the legally specified retention period has passed.
Immediate Breach Notification
In the event of a data breach, we will notify affected members within 72 hours and take all necessary action.
Last Updated: 1 January 2026. This Privacy Policy applies to all services provided by oktko.bet.

1Introduction & Our Commitment

Oktko.bet ("oktko", "we", "us") takes your privacy very seriously. This Privacy Policy ("Policy") explains what information we collect when you use oktko's website, mobile app, or any of our services, how we use that information, and what measures we take to keep your data secure.

We believe transparency is the foundation of trust. That's why this Privacy Policy is written in plain language — so you can easily understand it. We skip the legal jargon and speak plainly: where your data goes and why.

By using any oktko service, you agree to this Privacy Policy. If you do not accept these terms, please discontinue use of our services and contact support to close your account.

In Brief: oktko never sells your data, does not share it with third parties without cause, and will not send you marketing messages without your consent.

2What Data We Collect

Oktko only collects data that is necessary to provide its services. Collecting excessive or unnecessary data goes against our policy. The data we collect falls into three categories:

a) Registration & Account Information:

  • Full name, date of birth, gender
  • Mobile number & email address
  • Residential Address & District/Division
  • National ID Number (for KYC verification)
  • Passport or driving licence (where applicable)

b) Transaction & Financial Data:

  • Deposit and withdrawal history
  • Payment method used (bKash, Nagad, Rocket, USDT)
  • Mobile banking number (last 4 digits visible, remainder masked)
  • Betting history and win/loss records

c) Technical Information (collected automatically):

  • IP Address & Device Type
  • Browser type & operating system
  • Time spent on each page of the platform
  • Login time and location (city-level only, not precise GPS)
  • Referral source (the site you came from)
Data Type Reason for Collection Mandatory?
Name & Date of Birth Age Verification & Account Identity Yes
Mobile number OTP Verification & Communication Yes
NID / Passport KYC Verification Before Withdrawal
IP Address Security & Fraud Prevention Automatic
Payment Information Transaction Verification Yes

3Purpose of Data Use

Oktko uses your information only for the purposes listed below — it is never used for any other reason:

  • Account Management: For registration, login, password recovery, and account security.
  • Payment Processing: To process deposits, send withdrawals, and verify transactions.
  • Service Improvement: To analyse your usage patterns and improve our website and app.
  • Security & Fraud Prevention: To detect suspicious activity and prevent account hacking.
  • Legal Obligations: To provide required information in response to requests from government or regulatory authorities.
  • Customer Support: To properly address your complaints and inquiries.
  • Promotional Communications: To inform you about bonuses and offers, only with your consent.

Unsubscribe from Promotional Messages: You can opt out of oktko marketing communications at any time through your profile settings or by contacting support.

4Data Sharing Policy

Oktko never sells your personal information. However, data may be shared in the following limited circumstances:

  • Payment Processors: For bKash, Nagad, Rocket, or USDT gateway transactions, only the minimum information needed to complete the payment is shared. These providers are bound by their own privacy policies.
  • KYC Service Provider: Documents may be shared with approved third-party verification providers, all of whom operate under strict confidentiality agreements.
  • Legal Authorities: We are legally obligated to share data when required by a valid court order, police request, or regulatory authority directive.
  • Anti-Fraud System: Limited data may be shared with industry-level databases to help prevent fraud.

Important: Outside of the cases listed above, oktko does not share your data with any individual or organisation. Advertisers, data brokers, and other third parties do not have access to your information.

5Cookies & Tracking Technologies

Oktko uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help the website recognize you.

Types of cookies we use:

  • Essential Cookies: Essential for maintaining login sessions and site security. Disabling these cookies will prevent the website from functioning properly.
  • Functional Cookies: To remember your preferred language, theme, and settings.
  • Analytics Cookies: To understand which pages are most visited — completely anonymously.
  • Security Cookies: For fraud detection and bot identification.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect login and payment functionality.

6Data Protection Practices

Oktko uses industry-leading technology to keep your data secure. The key components of our security framework are:

  • 256-bit SSL/TLS Encryption: All data transmission is encrypted. You can verify this by checking for the green padlock in your browser's address bar.
  • Two-Factor Authentication (2FA): OTP verification is required for login and withdrawals.
  • Firewall & DDoS Protection: Server-level intrusion prevention systems are active.
  • Regular Security Audits: Third-party security experts regularly audit our systems.
  • Restricted Access: Only authorised personnel may access specific data.
  • Data Backup: Regular backups are maintained on secure, encrypted servers.

You Also Have a Responsibility: Keep your account password strong, never share it with anyone, and avoid logging in over public WiFi. If you notice any suspicious activity, contact support immediately.

7Data Retention Period

Oktko does not retain your data beyond what is necessary. Retention periods vary by data type:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligation
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 Years International AML Regulations
Log Files (IP, Device) 1 Year Security Investigation
Marketing Preferences Until consent is withdrawn In Your Control
Cookie Data Session or up to 1 year By Cookie Type

Once the retention period expires, data is securely and permanently deleted in a way that makes recovery impossible.

8Your Data Rights

As an oktko account holder, you have the following rights regarding your personal information:

Right to Access

You have the right to know what personal data we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

After account closure, you may request deletion of your data once the legally required retention period has elapsed.

Right to Object to Processing

You can object to your information being used for marketing or profiling purposes.

Right to Data Portability

You may request an export of your data in a readable format.

Right to Restrict Processing

In certain circumstances, you may request that the use of your data be temporarily restricted.

To exercise these rights support@oktko.betto send us an email. We will do our best to respond within 30 business days.

9Protection of Children & Minors

Protecting minors is a core part of oktko's Privacy Policy. We do not knowingly collect information from anyone under the age of 18.

  • Age verification is active at the point of registration.
  • If it is found that a minor has registered, their account will be immediately closed and all associated data will be deleted.
  • If minors are present in your household, we recommend enabling parental controls on your device.

If you are aware that a minor is using oktko, please support@oktko.betto let us know.

10Third-Party Links & Services

The oktko platform may integrate third-party services such as payment gateways. These services operate under their own privacy policies, and oktko is not responsible for how they handle your data.

  • Payment gateways (bKash, Nagad, Rocket) operate under their own security and privacy policies.
  • We share only the minimum information necessary to process payments with these service providers.
  • You are advised to read the privacy policy of any third-party service before using it.

Oktko never shares your information with ad networks, social media trackers, or data brokers.

11Policy Changes & Updates

Oktko may update this Privacy Policy from time to time. When changes are made, we take the following steps:

  • At least 14 Days Prior You will be notified via your registered email or through a platform notification.
  • The "Last Updated" date at the top of the page will reflect the change.
  • Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
  • If you do not agree to the changes, you will have the option to close your account and withdraw your balance.

The latest version will always be available on this page. To view an older version, please contact support.

12Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch:

  • Email: support@oktko.bet
  • Live Chat: Live chat support is available directly on the platform (24/7)
  • Response Time: Within 72 hours maximum

When submitting any data-related request, please use your registered email or mobile number so we can verify your identity promptly.

Our Commitment: Protecting your privacy is not just a legal obligation for us — it is an ethical one. oktko is always here for you.

Safe & Trusted

Start Betting in a Safe Environment

Oktko is committed to protecting your privacy and keeping your data secure. Register now and enjoy Bangladesh's most trusted betting experience.

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